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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Personal licence - replacement or change of details

If you hold a personal licence issued by us you must tell us when you change your name or address. You must also inform us if your documents are lost or stolen so that we can issue replacements for you.

How to inform us 

You will need to send us the ‘Change of details’ form – you can download it from the ‘Useful documents’ below. 

You'll also need to pay a fee of £10.50. 

You can email the completed form to licensing@islington.gov.uk or alternatively, you can post the form to Islington Council Licensing team, 222 Upper Street, London N1 1XR.

We will then email you an online payment link to pay the fee.

Please note, we no longer accept cheques or cash.

After you inform us

We will process the payment and issue you with your new personal licence documents.

If you are a designated premises supervisor, you need to notify the local council that issued the premises licence of changes to your name or address.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.