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Access Islington – council tax enquiries

Due to technical issues, Access Islington is currently unable to help with council tax queries over the phone or at our hubs.

You can still manage your council tax online through My Islington, including viewing your bill and making payments.

We’re working to resolve this as quickly as possible and are very sorry for any inconvenience this may cause.

If you need to speak to someone about council tax, please try again later.

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Personal licence - replacement or change of details

If you hold a personal licence issued by us you must tell us when you change your name or address. You must also inform us if your documents are lost or stolen so that we can issue replacements for you.

How to inform us 

You will need to send us the ‘Change of details’ form – you can download it from the ‘Useful documents’ below. 

You'll also need to pay a fee of £10.50. 

You can email the completed form to licensing@islington.gov.uk

We will then email you an online payment link to pay the fee.

Please note, we no longer accept cheques or cash.

After you inform us

We will process the payment and issue you with your new personal licence documents.

If you are a designated premises supervisor, you need to notify the local council that issued the premises licence of changes to your name or address.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.