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Stay safe in very hot weather

Very hot weather is expected for the next few days. A red heat-health alert (the highest level) is in place for London on Wednesday and Thursday.  

Hot weather can be dangerous and can cause serious illness. Stay safe and look out for others who may be particularly vulnerable to the heat. Read advice on GOV.UK

Cool spaces

There are local cool spaces that are free and open to everyone. Visit them to rest, drink water and stay cool. Find a cool space near you

Access Islington hubs 

North and South Access Islington hubs are closed due to the hot weather. The Central Hub is open for urgent, in-person support, until 4pm today (Wednesday 24 June) but avoid travelling unless it is essential. 

You can still access our services online and you can call us on 020 7527 2000 if you need to speak to someone. 

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Apply for a special repayment plan

If you have received a summons or a Liability Order we might be able to agree a special repayment plan to help you spread the cost of your debt.

Eligibility 

Who can apply

You can apply online for a repayment plan if either of these apply to you: 

  • You have received a summons but cannot pay it in full.
  • A Liability Order has been made against you and you want to make an arrangement to clear the debt.

Who cannot apply

You are not eligible for a repayment plan if you leave it too late and are contacted by an Enforcement Agent (or bailiff). In this case, you will need to repay them what you owe.

If you had a repayment plan in place for a previous year’s bill and you missed any repayments then we will be less likely to agree to a new plan. If this is the case you can call 020 7527 2633 to discuss your account.

Apply online for a repayment plan

If you meet the eligibility criteria, apply online now.

Please have your summons/liability order, or your council tax number ready. Where you can find this. 

Apply now

What happens next

We will take into account details of your current employment and income status and you can expect a decision by email or letter within ten working days.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.