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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Single person discount

You can get 25% off your bill if you're the only person 18 or over living in your home - use the form to apply, cancel if someone 18 or over is now living with you or respond to a review letter.

You can get 25% off your council tax bill if you are the only person aged 18 or over living in your home.

What you need

If you are applying, make sure you have your council tax account number - this is shown on your council tax bill.

You must tell us if someone else 18 or over is now living with you and use this form to cancel your discount. You must also use this form to continue getting the discount if you get a review letter in the post or by email.

Apply, cancel or continue

Use this form to:

  • apply for the single person discount
  • cancel the single person discount if someone else 18 or over is now living with you
  • continue the single person discount if your situation hasn't changed and you have received a review letter or email.

If you did not respond to a review letter and the discount has not been taken off your bill, you must apply again.

Apply or cancel now
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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.