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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Older person's discount

If you are state pension age or older, you may be able to get £100 off your council tax bill.

If you are of state pension age, you could get up to £100 off your bill each year. If your bill is under £100, the discount will cover the whole amount so you won't have to pay anything.

To qualify you must:

  • have to pay council tax from 1 April of the year you are applying for
  • be 65-years-old or over
  • be living in the property that is your main or only home.

What you will need

Make sure you have your council tax account number ready, as shown on your council tax bill.

Apply now

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