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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Tell us about a change of circumstances

Please let us know of any change in your circumstances that you think may affect your council tax bills

Examples of changes in circumstance include:

  • changes within your household
  • changes to your family situation (through divorce, marriage, separation, or death)
  • changes to your income as this may affect the amount of Council Tax Support you receive

Please let us know about any change in your circumstances that may affect your council tax bills below. We will then either send you a revised bill or let you know what to do next.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.