Skip to content

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

House with coin icon

Ways to pay

Direct Debit is the easiest way to pay. It is safe, secure and you can spread your payments and pay on a day that suits you. Plus, if you pay by Direct Debit you will be automatically entered into our local prize draws where you could win up to £3,000. If you decide not to pay by Direct Debit please make sure you pay your council tax a few days before each due date to avoid reminders.

By phone banking/online banking

To pay your bill using your own bank's telephone or online service, quote our bank account number 43021068 and sort code 20-00-00, together with your eight-digit council tax account number.

By phone

You can make credit and debit card payments by phone. Simply call our 24 hour automated service on 020 7527 8000. When you call please have your council tax account number and bank card to hand.

In post offices or shops

You can pay by cash, cheque or debit card in any Post Office or shop that displays the Paypoint or Payzone symbols. 

The barcode on your council tax bill can be used to make a payment. Just hand it to the counter assistant with your payment to obtain a receipt.

Find your nearest Payzone store

Was this information helpful?



Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.