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Stay safe in very hot weather

Very hot weather is expected for the next few days. A red heat-health alert (the highest level) is in place for London on Wednesday and Thursday.  

Hot weather can be dangerous and can cause serious illness. Stay safe and look out for others who may be particularly vulnerable to the heat. Read advice on GOV.UK

Cool spaces

There are local cool spaces that are free and open to everyone. Visit them to rest, drink water and stay cool. Find a cool space near you

Access Islington hubs 

North and South Access Islington hubs are closed due to the hot weather. The Central Hub is open for urgent, in-person support, until 4pm today (Wednesday 24 June) but avoid travelling unless it is essential. 

You can still access our services online and you can call us on 020 7527 2000 if you need to speak to someone. 

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Repairs for leaseholders

Which repairs are the responsibility of the leaseholder, and which ones you should report to the council. This is a general guide so check your lease for exact details.

Our responsibility to repair

We are responsible for any repairs required to communal areas or services. This includes:

  • Communal areas: flooring, walls, ceilings, doors, windows
  • Communal central heating: including any radiators, pipes or valves in your home which are linked to the communal central heating system
  • Communal electrics: including door entry systems, emergency lighting and interlinked fire and smoke alarms
  • Communal plumbing: including the mains stopcock for the building, communal water storage tanks, the main soil stack, rainwater pipes and gutters.
  • Communal TV aerials
  • Dry risers
  • Floor joists, concrete floor slabs and screeds inside your home
  • Handsets in your home linked to communal door entry systems
  • Lifts
  • Outside areas such as walls, fences, gates, and shared balconies
  • Roof of the building
  • Structural problems with the building, such as water penetration, damp, and cracks
  • Window frames, handles, latches, locks, hinges, sash cords and weights or springs.
  • Outside windowsills and seals, beading and sealant on the outside surfaces of the windows.

Report a repair

Report any repairs needed to communal areas or services to the council.

Report a communal repair

Your responsibility to repair

You are responsible for:

  • Aids and adaptations inside your home
  • Carpentry, plastering, plasterboard and partitions inside your home
  • Central heating for your own home (unless you are connected to the communal system): including water heaters, immersions heater and fires
  • Chimney sweeping
  • Decorations inside your home
  • Electrics inside your home, except door-entry handsets
  • Floorboards, floor tiles, and carpets or laminate flooring inside your home
  • Front and rear entry doors to your home: door, door frames, hinges, locks and other hardware
  • Individual TV aerials
  • Plumbing inside your flat, except where it is part of a communal heating or hot water system. Report a communal repair if the communal stopcock needs to be turned off, as we must notify all residents beforehand.
  • Window glazing for windows in your home, the windowsills, seals, beading and sealant inside your home
  • Painting and varnishing any wooden window frames inside your home

Preview of communal repairs

Before you receive the invoice for your annual service charge, we can give you a preview of the list of communal repairs that were carried out on your block or estate during the previous financial year.

This allows us to answer any questions you might have about repairs before you get your invoice. Once your invoice has been issued, we send you a final list of repairs that were carried out.

Ask us for a preview list of communal repairs by emailing: homeownership@islington.gov.uk

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