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Access Islington – council tax enquiries

Due to technical issues, Access Islington is currently unable to help with council tax queries over the phone or at our hubs.

You can still manage your council tax online through My Islington, including viewing your bill and making payments.

We’re working to resolve this as quickly as possible and are very sorry for any inconvenience this may cause.

If you need to speak to someone about council tax, please try again later.

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Moving on from temporary accommodation

When you move on from your temporary accommodation you will need to contact your temporary accommodation officer in the council.

When you move on from your temporary accommodation, contact your temporary accommodation officer to:

  • arrange handing back the keys to your temporary accommodation provider
  • tell them your new address.

You must also tell the Housing Benefit and Council Tax teams about your new address. If your temporary accommodation is in Islington, the best way to do this, is to telephone the Revenues and Benefits helpline on 020 7527 4990, or speak to the housing benefit and council tax teams in the borough you are living in.

When you leave, you need to:

  • remove all your belongings, clean the property and leave it tidy for others to move in
  • read your gas and electricity meters and let your suppliers know that you have moved.
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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.