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Access Islington – council tax enquiries

Due to technical issues, Access Islington is currently unable to help with council tax queries over the phone or at our hubs.

You can still manage your council tax online through My Islington, including viewing your bill and making payments.

We’re working to resolve this as quickly as possible and are very sorry for any inconvenience this may cause.

If you need to speak to someone about council tax, please try again later.

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Check if your rental needs a property licence

Some types of private rented properties require the landlord to get a licence to protect tenants from poor conditions - check if the home you are renting needs one, and how to report it to us if it doesn't.

You can check our register to find out if your landlord needs to get a licence for a property you rent. You can do this by entering your postcode into the licence finder.

Check if your landlord needs a licence

If your property requires a licence but doesn’t have one, you are entitled to claim back any rent paid during the time there was meant to be a licence in place, but wasn’t. Organisations such as Justice for Tenants offer free advice on rent repayment orders, which is the order made by a judge that requires a landlord to pay back rent to a tenant. It can require a landlord to return up to 12 months' rent. 

For more information, email advice.housing@islington.gov.uk or call 020 7527 2000. 

Report an unlicensed property

If you suspect that your home is unlicensed or that your landlord is breaching their licence, you can report this by email to residential.envh@islington.gov.uk or call 020 7527 3083.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.