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Access Islington – council tax enquiries

Due to technical issues, Access Islington is currently unable to help with council tax queries over the phone or at our hubs.

You can still manage your council tax online through My Islington, including viewing your bill and making payments.

We’re working to resolve this as quickly as possible and are very sorry for any inconvenience this may cause.

If you need to speak to someone about council tax, please try again later.

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Basic housing standards

By law, your landlord has to ensure your home is safe, free from hazards and in good repair. It is the landlord’s responsibility to ensure their properties meet an acceptable standard.

If your landlord does not or will not meet all these requirements, the council can help to make them do any work needed to bring the property up to the legal standard.

This includes: 

  • being clear of damp and mould 
  • easy to keep warm in the winter and cool in the summer
  • fresh running hot and cold water
  • safe electrical and gas appliances and installation
  • working smoke alarms and a carbon dioxide (CO2) alarm in rooms that are burning solid fuel
  • being free of pests such as mice, rats, cockroaches and bed bugs
  • safe and secure from the risk of intruders
  • good levels of natural light and ventilation
  • enough space, no overcrowding
  • working toilets, kitchens, bathrooms and drainage.
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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.