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Change to managing your housing tenancy online

To manage your housing tenancy online, you now need to use My Islington. My Islington is a new customer account that has replaced My eAccount.

Register for My Islington now and follow the instructions at the top of the My Islington homepage to access your housing account. Learn more about this change.

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Asbestos

Asbestos-containing materials which are in good condition do not pose a risk to your health. If they are damaged they can usually be repaired. As a last resort, badly damaged asbestos can be removed.

What is asbestos?

Asbestos is a naturally occurring mineral which was imported from Russia, South Africa and Canada. The rock is crushed and processed to produce long thin fibres and has been added to thousands of different types of building materials.

Why was asbestos used?

Asbestos has excellent tensile strength, is heat and fire resistant and in the past was relatively cheap to produce.

The Health and Safety Executive has estimated that over 1.5 million non-domestic buildings in the UK contain some asbestos. If domestic buildings are also taken into account then this figure is estimated at over 4 million. 

Is there a risk to my health?

Asbestos-containing materials which are in good condition do not pose a risk to your health. Try to ensure that anything you think may contain asbestos remains in good condition and is sealed with paint. Damaged asbestos-containing materials can be repaired. Removal is generally a last resort.

Home improvements, repairs and DIY

Always refer to your tenancy conditions before carrying out any improvements, repairs or DIY - you may need to get permission from the council first.

  • Don’t drill, sand or scrape anything you think may contain asbestos when you are carrying out any home improvements or DIY
  • Always soak wallpaper before removing, if possible use a steam stripper and then gently peel away the paper before redecorating
  • Don’t try to remove textured coatings from ceilings. Wash any areas of flaking paint before repainting
  • Don’t try to remove old floor tiles or linoleum. Leave them in place and lay new floor coverings over them

If you suspect that asbestos-containing materials have been damaged, please contact Housing Services

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.