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  6. Home safety

Stay safe in very hot weather

Very hot weather is expected for the next few days. A red heat-health alert (the highest level) is in place for London on Wednesday and Thursday.  

Hot weather can be dangerous and can cause serious illness. Stay safe and look out for others who may be particularly vulnerable to the heat. Read advice on GOV.UK

Cool spaces

There are local cool spaces that are free and open to everyone. Visit them to rest, drink water and stay cool. Find a cool space near you

Access Islington hubs 

North and South Access Islington hubs are closed due to the hot weather. The Central Hub is open for urgent, in-person support, until 4pm today (Wednesday 24 June) but avoid travelling unless it is essential. 

You can still access our services online and you can call us on 020 7527 2000 if you need to speak to someone. 

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Window and balcony safety

Find out about window restrictors and other ways of using windows and staying cool safely.

Windows in all council homes above the ground floor should be fitted with catches – called window restrictors – to stop them opening too wide. Window restrictors keep people - especially children - safe from falls, which can be fatal. They are designed to let fresh air in without letting the window open wide enough that someone could fall through.

It’s important not to change or remove the window restrictors in your home. If you spot any issues, or aren’t sure if they’re working properly, let us know straight away. 

Properly fitted window restrictors should look like this photo.

The inside view of a window with a restrictor, two separate hinges joined by a thick wire with one attached to the outer frame vertically and the other to the inner window frame horizontally.

Report a problem with window restrictors

If you have found an issue with your window restrictors, or if they are missing, report a repair. 

Keeping children safe

To keep children safe around windows at home, make sure to: 

  • check your window restrictors are working properly and report any issues 
  • teach children to play away from windows 
  • make sure furniture they can climb on is away from windows and balconies, and can’t be moved to use as a step 
  • keep windows closed and locked when not needed or when young children aren’t being supervised 
  • don't show children how to remove window restrictors
  • ask about window safety when you visit other people’s homes with your children.

Staying cool safely

To stay cool safely in your home when temperatures rise, try: 

  • closing curtains and blinds in the day – heavy curtains and blackout blinds keep heat out best 
  • only opening windows when it’s cooler, so you don’t let hot air in – if possible, open them on two sides of your home to encourage a breeze
  • if you’re using a fan, placing a dish of ice in front of it and keep doors closed so it cools the room you’re in 
  • not to use appliances like ovens or washing machines during the hottest part of the day because they create heat
  • having cool showers or using cold-water bottles.

GOV.UK has more tips on staying cool and safe.

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