Skip to content

We use cookies on this site

If you don't want to accept cookies, you can change your preferences

Accept Manage cookies
  3. Home
  4. Housing
  5. Repairs and estate management
  6. Repairs

Access Islington – council tax enquiries

Due to technical issues, Access Islington is currently unable to help with council tax queries over the phone or at our hubs.

You can still manage your council tax online through My Islington, including viewing your bill and making payments.

We’re working to resolve this as quickly as possible and are very sorry for any inconvenience this may cause.

If you need to speak to someone about council tax, please try again later.

Tools icon

Partners for Improvement, Tenant Management Organisations and Cooperatives repairs

If you live in a Partners for Improvement, Tenant Management Organisation or Cooperative run property, they may be responsible for some day to day repairs.

Repairs for Partners for Improvement street properties

If you live in a Partners for Improvement (PFI) property you need to contact them for repairs:

  • on 080 0587 3595 during office hours, 8:30am to 5pm, Monday to Friday
  • on the Partners website

For out of hours emergency repairs, call 020 7540 4570.

Check if you live in a Partners for Improvement property

  1. Go to our address lookup and fill in your postcode.
  2. Choose your address.
  3. Go down to the 'Partners for Improvement contacts' button and click it.

It will tell you who to contact or that you are not living in a PFI property.

Contract with Partners for Improvement

We are responsible for making sure Partners provide you with housing services in line with the contract they have with us. You can see these contracts in the useful documents on this page.

If you need speak to the council about Partners for Improvement, email us at pfiteam@islington.gov.uk.

Tenant Management Organisations and Tenant Management Cooperatives

If your home is part of a Tenant Management Organisation (TMO) or Cooperative (TMC), they will provide some or all of your normal repairs. We carry out any major works.

Contact your TMO or TMC for details on how, when and where you should report repairs.

Check if your property is managed by a TMO.

Useful documents

Was this information helpful?



Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.