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Access Islington – council tax enquiries

Due to technical issues, Access Islington is currently unable to help with council tax queries over the phone or at our hubs.

You can still manage your council tax online through My Islington, including viewing your bill and making payments.

We’re working to resolve this as quickly as possible and are very sorry for any inconvenience this may cause.

If you need to speak to someone about council tax, please try again later.

Rubbish bins icon

A flat above a shop or business

Flats above shops or businesses have daily recycling and rubbish collections from the kerbside.

What we collect

We collect the following: 

  • mixed recycling 
  • rubbish 
  • We will now be collecting food waste too - we’re rolling out food waste collections to residents living above shops, so everyone can recycle their food waste correctly. That means that we will be installing on-street food waste bins for these residents to use. Live above a shop? Keep an eye out for new bins being installed over the coming weeks and for more information through your door!

Request a free indoor caddy or outdoor container through your My Islington account.

We also provide posters and leaflets about recycling properly for anyone living or staying in Islington, such as in rented accommodation.

When we collect it 

If you live in a flat above a shop you will receive daily time-banded recycling and rubbish collections. This means you must put your recycling and rubbish out for collection at specific times of the day to keep our main roads clear of rubbish. 

Daily collection times

What we provide 

You may be able to request a delivery of recycling sacks to your home. Visit Request a service to request a delivery.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.