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  5. Support for abuse and safeguarding concerns
  6. Support for survivors of non-recent child abuse

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Islington Support Payment Scheme news

Latest news about the Islington Support Payment Scheme, for people who experienced abuse while placed by Islington Council in its children's homes between 1966 to 1995.

Applications to the Islington Support Payment Scheme are now closed

The Islington Support Payment Scheme was open for applications between 31 May 2022 and 31 May 2024. The last applications are now being assessed.

While the Support Payment Scheme has closed, the council’s wider support for survivors continues. This includes the Non-Recent Abuse Team who provide support around access to care records, work and learning, housing and welfare advice, and community, health and wellbeing activities. It also includes trauma and emotional support.

Find out more about support in Islington for survivors of non-recent child abuse.

The scheme ran alongside the existing civil compensation route and was not created to replace it. It has no bearing on any civil compensation claims that survivors may bring, except that – to ensure fairness and compliance with constitutional requirements – a scheme payment would be offset against any later civil compensation claim payment, and any previous civil compensation claim payment would be offset against a scheme payment.

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