Skip to content

Change to managing your housing tenancy online

To manage your housing tenancy online, you now need to use My Islington. My Islington is a new customer account that has replaced My eAccount.

Register for My Islington now and follow the instructions at the top of the My Islington homepage to access your housing account. Learn more about this change.

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

Door icon

Disabled facility grants

If you have a disability and need facilities or adaptations to your home, you may be eligible for a disabled facilities grant (DFG).

Adaptations can include level access showers, stair-lifts, provision of ramps, adaptations for people with sight, speech and hearing impairments or with a mental disorder or impairment.

Who is eligible

An owner or private tenant can apply for a disabled facilities grant if they themselves have a disability or if they have a disabled person living with them.

How to apply

Call the Information and Access team on 020 7527 2299. Your home will need to be assessed by an Occupational Therapist to determine what adaptations may be needed.

Find out about the process and if you qualify

Was this information helpful?



Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.