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This statement applies to content published on the Islington Safeguarding Children Partnership website (ISCP).

This website is run by Islington Council. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader 

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • The carousel (picture slider on home page) is difficult to understand and operate for screen reader users who cannot see the screen.
  • At times chevron icons on buttons obscure parts of the button text.
  • The ‘Was this information helpful widget’ opens and closes unexpectedly, which can be confusing.
  • The question ‘Was this information helpful’ is not programmatically associated with the radio buttons used to answer the questions.  Screen reader users who cannot see the screen who navigate directly to the radio buttons may not know to what the ‘Yes’ and ‘No’ radio buttons refer to.
  • JAWS screen reading software becomes silent when it encounters some of the chevron icons.
  • Navigation menus open on mouse hover.  The escape key does not close the navigation menus.
  • Navigation menus cannot be closed using the mouse.
  • There are some minor coding issues, which whilst not WCAG compliant, do not affect the Chrome browser or JAWS and NVDA screen reading software.
  • Link text is not always consistent. The same link text does not always go to the same page and in other places the same page is described using different link text.
  • There is more than 80 characters per line on some parts of the site, which can be difficult for some users to read.
  • The ISCP email link is obscured on a 320 px width screen.
  • The keyboard focus indicator does not always have sufficient colour contrast.
  • There is no ‘Search’ label for the search text input field.

How to request content in a different format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Islington Council’s Customer Centre and the Town Hall have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Islington Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.  The website is not compliant with the following WCAG success criteria listed below.

  • 4.1.2 Name role value
  • 1.3.2 Meaningful sequence
  • 3.2.1 On focus
  • 1.3.1 Info and relationships
  • 1.1.1 Non text content
  • 1.4.13 Content on hover or focus
  • 4.1.1 Parsing
  • 3.2.4 Consistent identification
  • 1.4.10 Reflow
  • 1.4.11 Non text contrast
  • 3.3.2 Labels and instructions


There are no exemptions to any of the content on the ISCP site under the Public Sector Bodies (Websites and Mobile  Applications) Accessibility Regulations 2018.

Preparation of this accessibility statement

This statement was prepared on 26/10/2021. 

This website was last tested on 25/10/2021. The test was carried out by Islington Council using a combination of manual and automated testing using:

  • Silktide
  • WAVE
  • JAWS
  • NVDA
  • Chrome browser v89
  • Dragon v15
  • Colour contrast analyser

The website was assessed against the WCAG 2.1 AA standards, as well as Islington Council only requirements which are:

  • maximum of 80 characters per line
  • minimum font size of 14px.


Some of the changes required will require system wide changes to components that will affect multiple sites.  For this reason, the accessibility issues mentioned here will not be fixed before the 28/01/2022.

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  2. Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.