Very hot weather is expected for the next few days. A red heat-health alert (the highest level) is in place for London on Wednesday and Thursday.
Hot weather can be dangerous and can cause serious illness. Stay safe and look out for others who may be particularly vulnerable to the heat. Read advice on GOV.UK
There are local cool spaces that are free and open to everyone. Visit them to rest, drink water and stay cool. Find a cool space near you
North and South Access Islington hubs are closed due to the hot weather. The Central Hub is open for urgent, in-person support, until 4pm today (Wednesday 24 June) but avoid travelling unless it is essential.
You can still access our services online and you can call us on 020 7527 2000 if you need to speak to someone.
This policy explains how we handle complaints.
A complaint is an expression of dissatisfaction, however made, about the standard of service, actions, or lack of action by the council, its staff, or those acting on its behalf, affecting an individual customer or group.
You do not need to use the word 'complaint' for us to treat it as such. We will offer you the choice to make a complaint whenever you express dissatisfaction.